What role does erp play in a supply chain managment strategy the integration of supply chain management and erp allows manufacturing and distribution businesses the ability to gain greater visibility into all operations while increasing speed, efficiency and overall customer satisfaction. A case study of erp implementation for opto-electronics industry international journal of the computer, the internet and management vol 13#1 (january - april, 2005) pp 13 - 30 17.
Crm case study take a look at our case studies for an idea of what we have done for other businesses in order to be able to write freely we have not identified who these companies are. The implementation of erp, crm and scm systems at the same time and all together made nike to experience benefits in multitude these advantages were linked with the system of i2 management resulting in a better collaborative aspect with the factories of nike in the far eastern area. It chose sap's r/3 erp software, manugistic's supply chain management (scm) software and seibel's customer relationship management (crm) software despite a recommended implementation time of 48 months, hershey's demanded a 30-month turnaround so that it could roll out the systems before y2k. The case gives a detailed account of the failure of supply and demand planning software implementation at nike, a leading footwear and apparel company the case traces the history of supply chain and erp software implementation at nike and presents the rationale behind their implementation.
The five case studies in this article each highlight a supply chain cost management challenge faced by a large enterprise each case study briefly describes the company and its background, the nature of the challenge, the approach taken to overcome it, and the successes achieved. Microsoft dynamics ® crm case studies we serve clients across multiple industries, including industrial products, consumer products, government, education, health care and nonprofit. An erp case study is a way of doing research on a company which has purchased/ developed in-house an erp software, implemented the same, reaped the benefits.
Students are supposed to find a company/organization in which either scm or crm is implemented following studies are to be done on identified case, in which erp. Business case studies: significant payoffs for pragmatek clients pragmatek is a strategic partner to each of our clients, helping them to achieve significant payoffs over the past 25 years: increases in revenue, net profit margin, earnings, productivity, on-time delivery, and more. In june 2000, nike's new supply-and-demand software planning system implementation from i2 technologies had hiccups and led to losses of $400 million this case study highlights the failure and subsequent success of erp implementation in nike's supply chain project.